Mission, Vision and Values

Mission

We are dedicated to improving quality of life by supporting health, wellness and independence through the provision of compassionate patient-centred health care.

Vision

Driven by innovation and a passion for caring, we will provide integrated, holistic care delivered by an exceptional team of health professionals, who are known in the hearts and minds of our patients for the finest quality health care.

Values

Patient-Focused

We place the patient/caregiver experience at the core of all we do by providing compassionate, patient-focused care. Using a strength-based approach, patient/caregivers are empowered to lead their care. We enable patient/caregivers to assume management of their health through teaching, coaching and encouraging.

Integrity

Our decisions are based on and supported by high moral and ethical standards. We make certain our actions match our words.

Accountability

We are committed to exceeding quality expectations of patients/caregivers and funders. Individually and organizationally, we take ownership for our actions and results. We can be relied upon to deliver on our commitments and services.

Partnership

We believe in and are committed to working collaboratively to drive results and success.

Teamwork

Success can only be accomplished through the harmonized and collaborative efforts of all. Employees feel a sense of purpose and are inspired to contribute to the achievement of organizational success.

Transparency

We are open and transparent in our communications and actions.

Respect

We acknowledge and show respect for the opinions and contributions of all involved in the provision and receipt of care. We believe in and are committed to our employees. Individuals and teams will be empowered to influence successes.

Innovation

We are courageous and dynamic. We encourage creative and bold thinking.